Privacy Policy

PCTel Privacy Policy Effective Date: October 11, 2011 - Last Updated: October 14, 2026 Welcome to the PCTel Privacy Policy. This page outlines how PCTel collects, uses, and safeguards your personal information. In our privacy policy, we respect and protect your privacy. We are committed to safeguarding your confidential information and handling it responsibly. We strongly support the opt-in model of online marketing and strictly oppose any promotional distribution methods that do not include permission from the recipients.

When you provide us with personal information—such as your name, address, email, or credit card details—it is transmitted over a secure connection. We use advanced SSL/TLS (Secure Sockets Layer/Transport Layer Security) encryption to protect all confidential data before it is sent to our servers. Your information is decrypted only after it reaches our secure servers, ensuring your data remains protected during transmission.

Through the use of “cookies” and tracking technologies, the PCTel website automatically records general information about your visit to measure website activity and optimize performance. 

* Cookies: Popular web browsers, such as Google Chrome, allow you to disable cookies or receive notifications when a cookie is being stored on your device.
* Meta Pixel & Advertising Pixels: Our website utilizes the Meta Pixel (Pixel ID: 1066035801388470) along with associated server-side tracking and Conversions API (CAPI) services. These tools track user behaviors, page visits, and actions on our website, transmitting this data to Meta Platforms, Inc. to deliver targeted behavioral advertisements, measure ad performance, and build custom audiences.
* Communication Features:** We provide links and integrations to third-party messaging services, including WhatsApp (via wa.me/5148002090), which may process your phone number and chat interaction history under their respective privacy protocols.

The specific types of digital metrics we collect include:
* The IP address of the computer accessing our website.
* Your browser type, operating system, and the device you are using.
* The date and time of your visit.
* The specific web pages you view on our site.
* The address of the previous website you visited (referring URL).
* Basic analytics data, such as your approximate geo-location, items viewed, and items purchased.

PCTel uses this information to provide a better service experience. Cookies identify you and your shopping cart as an individual customer, preventing items from other shoppers from appearing in your cart. Credit card numbers are used exclusively for payment processing and fraud prevention.

From time to time, we may contact customers and subscribers via email to keep them informed. Every commercial email message we send contains an option to unsubscribe, allowing you to opt out of future communications easily. 

The PCTel privacy policy informs you that we may also use your information to contact you for market research or to provide marketing information from pctel.ca that we believe may interest you. At a minimum, you will always have the opportunity to opt out of receiving such communications.

 

We do not sell, give, or trade your personal information to third parties for direct marketing or unauthorized solicitation purposes. 

To deliver our services, your information may be shared with the following categories of trusted third-party recipients:
* Banking and Payment Gateways:** Financial institutions and merchant processors to safely handle credit card payments and enforce fraud prevention measures.
* Product Manufacturers:** Third-party partners exclusively for registering hardware and product warranties.
* Advertising Partners:** Social media and advertising networks (such as Meta Platforms, Inc.) via pixels and conversion tracking tags.

Under the PCTel privacy policy, PCTel declares that we cooperate fully with local, provincial, and federal law enforcement agencies in investigations related to any interactions with pctel.ca or suspected unlawful activities involving your personal data on our website.

You have the right to access, correct, restrict, or delete the personal information collected by PCTel. 

* Do Not Sell or Share My Personal Information:  We do not engage in the traditional “sale” of data for profit. However, our use of cross-contextual behavioral tracking pixels (like the Meta Pixel) may qualify as “sharing” under certain regional privacy frameworks. If you wish to opt out of our sharing of your data with advertising platforms, you can exercise this right at any time by configuring your browser settings to reject tracking or by contacting us directly.
* Requesting Action: If you wish to update your data, withdraw consent, or request information on how it is processed, please submit your request to our data protection contact listed below. We are committed to responding promptly and transparently to all such requests.

PCTel reserves the right to update this privacy policy. When changes occur, we will post the updates on the PCTel privacy policy page so that you are always informed about how your personal information is protected.

To comply with regional regulations (including Canada’s PIPEDA), PCTel has appointed a designated Privacy Officer to oversee data protection operations. If you have any questions about our Privacy Policy or wish to exercise your data protection rights, please contact us using the information below:

* Attn: Privacy Officer  
* Email:marketing@pctel.ca  
* Mailing Address: PCTel , Qc Canada  
* Response Timeline: We will reply to all inquiries within 24 to 48 hours.

PCTel privacy policy